- Created by writer, last modified on 15. Dec 2025
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The application carries out a dynamic analysis directly on your transaction database so that you can always see the latest processing status. You can also set measures for fraud prevention and carry out manual postings or credit memos. The optional dashboard of the application offers you the possibility of clearly displaying all processes with the associated payment transactions in the form of tables and diagrams.
Payment Card Industry Data Security Standards
Payment Card Industry Data Security Standards
The application was developed according to the latest security concepts. All transmissions are exclusively encrypted in accordance with the current Payment Card Industry Data Security Standards (PCI DSS).
Due to PCI DSS regulation:
- you will be automatically logged out after 15 minutes inactivity
- you will have to renew your password regularly after login – we will automatically ask you to update
- last 4 password must not be reused (i.e. password-history)
- credit card numers are always masked (e.g. 411111xxxxxx1111) – the PcNr of Axepta BNP Paribas is a substitute for a credit card number and can be used by you
Browser
We recommend using the latest version of Microsoft Edge, Mozilla Firefox or Google Chrome as a browser for Axepta BNP Paribas Merchant Portal.
"Optional" flag
Login credentials are the same as you already have received for teh old back office.
For login always Merchant, Username and Password are required.
Merchant Portal requires specific Paygate role to access Merchant Portal. This role can be assigned by Axepta Support.
Merchant Portal Connection
Click on the URL that allows you to access the web application: Merchant Portal
Enter your login credentials:
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- Enter your verification code (OTP) received by email
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Focus on MFA
MFA Improvements:
Only administrators with the "User Management" right can perform resets for other users
Administrators will have the ability to select the preferred authentication method for each user
Disabling multi-factor authentication will not be allowed under any circumstances
- Special cases must be clarified with the company first
These updates will apply to both Analytics and the Merchant Portal
Once a reset is requested, the user will receive a confirmation email
This email will include a notice informing them to contact their administrator or support if they did not request the reset
Password reset
In case you forgot your password you can click on the links "Forgot your password?".
By doing so a new form will be shown:
Enter your MerchantId and Username

Here you will have to enter your MerchantId and your Username - both are mandatory.
Email has been sent
If your combination of MerchantId and Username have been found an email will receive an email for confirmation:

Email with link to reset password

Set new password
After clicking on the link to "reset password" a new form will be displayed.
Please enter the new password twice - to ensure you have no typo in any password.
Then click on "Save" and your new password is active.
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