Selecting a payment to view / edit

By moving the mouse on a payment row the selected row is highlighted:

Operation details

After selecting and clicking on a payment row the operation details for this payment will be displayed in a new tab / window like this:

Payment Details Overview

This view provides a detailed breakdown of all relevant information for a specific payment. The information is organized into several sections:

1. Common Information

This section includes general details about the payment, such as:

  • Merchant name

  • Paygate Payment ID

  • Payment status

  • Authorized, captured, and refunded amounts

2. Transaction List

Here you'll find a list of all transactions related to this payment, including:

  • Date and time of each transaction

  • Type of transaction (e.g., Authenticate, Authorize, Capture, Refund)

  • Transaction description

  • Response code

  • Currency

  • Transaction amount

3. Merchant Information

This section displays merchant-specific details associated with the payment, such as:

  • Reference number

  • Merchant reference number

  • Invoice reference
    (Additional fields may be available depending on configuration)

4. Payment Details

This section contains payment method-specific information:

  • Credit Card Payments:

    • Card brand

    • Masked card number

    • Expiration date

    • Approval code

  • Direct Debit Payments:

    • IBAN

    • Bank name

  • Online bank transfert :

    • IBAN

    • Bank name

5. Customer Personal data

The two sections displays personal data like 

  • Name
  • Telephone number
  • E-mail

6. Shopping Cart Information

Displays the shopping cart data provided for this payment.

7. Further Actions

Quick access to commonly used actions such as:

  • Refund

  • Capture

  • Cancel

  • Delete PR-related information (if applicable)

Available actions depend on your merchant setup and your individual user permissions.

Customizing the View

  • All information is grouped into modular blocks.

  • The "Common Information" block is always visible as it contains essential internal data.

  • Transaction details can be shown or hidden based on your preference.

  • Other blocks can be moved between the left and right columns to suit your layout needs.

After you've finished your new view can be saved for future payment operations.

Close this window

As these details are opened in a new tab / new window, you may close this window here – or just close the tab via browser-feature.


Merchant Portal

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