- Created by writer, last modified on 19. May 2026
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The tab Administration → User Management → Permissions allows you to view all users of the merchant portal and modify their permissions.
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Accessing the Permissions Form
Follow the steps below to access the user permissions management form:
- Click the search button on the "User Management" form
- Select the user whose permissions you wish to modify
- Click on the user's name
- The detailed user view opens, click on 'Permissions' then 'Edit Profile'.
Deactivating/activating access rights for the user
In order to enable a tab or an action for the user, you must activate the corresponding permission in the detailed view of the user.
Proceed as follows to activate or deactivate the site access rights for the user:
1. Open the detailed view of a user.
2. Click on the "permissions" tab and click on "Edit profile" button.
→ The necessary permissions can be selected. After selection click on save profile.

Showing and hiding site access rights
Rights table
Activate or deactivate permissions. A description of the permissions can be found in the table below.
"View operations" access right | Description |
|---|---|
| View operations | Enable the tab "View operations" |
| search | User with this right can search for payments/transaction |
| detailed view operations | User with this right can see the detailed view of payments/transaction details. |
| reconciliation | View Reconciliations tab and let the user search the payments with account number |
"Change operations" site access rights | Description |
|---|---|
| Change operations | Enable editing of payment using the detailed view of operations |
Execute captures | Enable the "Execute captures" action in the detailed view of operations |
Execute reversals | Enable the "Execute reversals" action in the detailed view of operations |
Execute credits | Enable the "Execute credit" action in the detailed view of operations |
Delete personal data | Enable the "Delete personal data" action in the detailed view of operations |
Re-authorization manually | Enable the "Re-authorization manually" action in the detailed view of operations |
Re-debiting process | Enable the "Re-debiting process" action in the detailed view of operations |
Cancel | Enable the "Cancel" action in the detailed view of operations |
Close | Enable the "Close" action in the detailed view of operations |
"Batch files" site access rights | Description |
|---|---|
| Batch files | Enable uploads and downloads of "batch files" |
Search | Enable searching of processed batch files |
Download | User with this access can download the processed batch file |
Upload | user with this access can upload batch file for processing |
"Settlement files" access rights | Description |
|---|---|
| Settlement Files | Enable search and download of settlement files |
Search | User with this access will be able to search the settlement files |
Download | User with this access will be able to download the settlement files |
"Analytics data product" access right | Description |
|---|---|
| Dashboard | Enable the tab "Dashboard" (optional) |
| Computop 360 | Enable the "Computop 360" (qlik) dashboard in merchant portal. |
"Customers" access right | Enables the customer tab |
|---|---|
| Search | Enable the customer search |
| Detailed view of customer | Enable detailed view of customer |
| Delete person-related data | Enable action "Delete person-related data" in the customer detailed view |
"Administration" site access rights | Description |
|---|---|
| Administration | Enable the tab "Administration" (optional) |
| User management | Enable the tab "Administration → User management" (optional) |
User log | Enable the tab "Administration → User log" (optional) |
"Data Export" site access rights | Description |
|---|---|
| Data export | Enable the Data Export tab. |
Access Right "Pay by link Axepta" | Description |
| Pay By Link Axepta via Merchant Portal | Right to access the Pay By Link Axepta menu on the Merchant Portal |
| Pay By Link Axepta via API | Right to create link by API |
| Detailed view of Pay by Link operations | View Pay By Link transactions from the "View Transactions" menu |
| Show Details Page | Access the transaction details page after the payment link has been created |
| Show Link | Display the payment link from the Payment Link Details page |
| Send link | Generate the payment link (and send it to the customer using one’s own means) |
| Generate link | Send the payment link automatically to the customer by email |
| Show Deactivate link button | This right allows the user to display the deactivation button of the payment link |
"Blacklist" site access rights | Description |
|---|---|
Search | Enable the Blacklist search operation for the user |
Create | Enable the Blacklist creation access for the user |
Edit | Enable the Edit action of the blacklist entries for the user |
"whitelist" site access rights | Description |
|---|---|
| Search | Enable the user to search the whitelist entries |
| Create | Enable the user to create whitelist entries |
| Delete | Enables the user to Delete the whitelist entries |
"Blacklist securepay" site access rights | Description |
|---|---|
| Search | Enable the user to search through the Blacklist secure pay entries |
| Show details page | Enable the user to view the Blacklist securepay details page |
| Move | Enable the user to move the blacklist entry to whitelist |
| Delete | Enable the user to delete the blacklist entry |
"Whitelist securepay" site access rights | Description |
|---|---|
| Search | Enables the user to search through whitelist securepay list |
| Create | Enables the user to create securepay whitelist entries |
| Delete | Enables the user to delete whitelist securepay entries |
"View API credentials" site access rights | Description |
|---|---|
| View API Credentials | Enable the API credential tab |
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