| Page properties | ||||
|---|---|---|---|---|
| ||||
|
L’onglet Administration → Gestion des utilisateurs vous permet de voir tous les utilisateurs du portail et de modifier leurs données. Vous pouvez également consulter des informations détaillées sur chaque utilisateur (vue détaillée). Dans cette vue détaillée, vous pouvez :
- Modifier les données personnelles,
- Modifier la langue,
- Modifier les droits d’accès au portail.
Ouverture de la vue détaillée d’un utilisateur
- "User name" column
- User name of a user
Proceed as follows to open the detailed view of an operation:
Procédez comme ci-dessous pour ouvrir la vue détaillée d'un utilisateur:
1.Cliquez sur le bouton recherche du formulaire "Gestion des utilisateurs"
2. Click 1. Click on the name of the required user in the "User name" column.
→ The detailed view of the user opens.
The detailed view of the user is divided into "Profile", "Settings", "Permissions" (optional) sections.
Changing access data
| title | Access data |
|---|
The access data Merchant and username for the user can only be changed by Computop Support for security reasons.
The password can be changed by editing the access data.
3. La vue détaillée de l’utilisateur s’ouvre.
La vue détaillée est divisée en sections : Profil, Paramètres, Permissions (optionnel).
Modification des données d’accès au portail marchand
| Info | ||
|---|---|---|
| ||
Les données d’accès comme le nom du marchand et le Nom d’utilisateur ne peuvent être modifiées que par le Support Axepta (raisons de sécurité). Le mot de passe peut être modifié via les données d’accès. Après création ou modification, pensez à le copier car il ne pourra être que remplacé ensuite. |
Modification des données personnelles
Vous pouvez modifier les données personnelles comme suit:
- Ouvrez la vue détaillée d’un utilisateur.
- Allez dans l’onglet Profil→ cliquez sur Modifier le profil.
- Modifier les données nécessaires puis sauvegardez.
Modification des paramètres
Vous pouvez modifier la langue affichée ou le format date pour l’utilisateur comme suit :
- Ouvrez la vue détaillée d’un utilisateur.
- Allez dans l’onglet Paramètres → cliquez sur Modifier le profil.
- Choisissez les paramètres nécessaires puis sauvegardez.
Activation/désactivation des droits d’accès
Pour permettre ou interdire à un utilisateur l’accès à certains onglets ou fonctionnalités :
- Ouvrez la vue détaillée d’un utilisateur.
- Allez dans l’onglet Autorisation→ cliquez sur Modifier le profil.
- Cochez/décochez les autorisations nécessaires puis sauvegardez.
| Info | ||
|---|---|---|
| ||
Lorsque vous activez un droit d’accès de niveau supérieur (en gras), les droits d’accès de niveau inférieur correspondants sont automatiquement activés. Vous pouvez ensuite les désélectionner individuellement si besoin. |
Tableau des droits
Activer ou désactiver des droits, vous trouverez une descriptions des autorisations dans le tableau ci-dessous:
| Expand | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||
|
| Expand | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||
|
| Expand | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||
|
| Expand | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Expand | ||||||
|---|---|---|---|---|---|---|
| ||||||
|
| Expand | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Expand | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Expand | ||||
|---|---|---|---|---|
| ||||
|
| Expand | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||
|
| Expand | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Expand | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Expand | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||
|
| Expand | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Expand | ||||
|---|---|---|---|---|
| ||||
|
Changing personal data
You can change personal data by using the "Edit profile" button.
Changing the language
You can change the language displayed to the user by using the "settings" tab.
Deactivating/activating access rights for the user
In order to enable a tab or an action for the user, you must activate the corresponding permission in the detailed view of the user.
Proceed as follows to activate or deactivate the site access rights for the user:
1. Open the detailed view of a user.
2. Click on the "permissions" tab and click on "Edit profile" button.
→ The necessary permissions can be selected. After selection click on save profile.
3. Activate or deactivate permissions. A description of the permissions can be found in the table below.
| Info | ||
|---|---|---|
| ||
| When you activate a higher-level permission (indicated in bold type), the corresponding lower-level permissions are selected. you can individually de-select the low level user rights. |
| hidden | true |
|---|---|
| id | Info |
| Excerpt |
|---|
Create a new user and enter personal data (name, department, detail). |
| hidden | true |
|---|---|
| id | FAQ |
| Excerpt |
|---|
How can I create a new user? How can I change the login data? What do the site access rights mean? |
You can use the "New user" button to create a new user for your application in the tab "Administration → User management". By creating new users, you can grant several persons access to the application. This has the advantage of allowing you to assign areas of responsibility and view activities by every user in the application.
Creating a new user
"Create new user" button
Proceed as follows to create a new user:
1. Click on the "Create new user" button.
→ The "Create new user" window appears.
- Profile and Account Details
- Settings
- Permissions
| Info | ||
|---|---|---|
| ||
| You cannot change the user name after creating the user. The user name can only be changed by Computop Support for security reasons. |
| Info | ||
|---|---|---|
| ||
You cannot enter a password for the new user. The new user will be automatically sent the password valid for use with their access data. You can change the password in the user management once the user has been created. Make sure that you change the password before handing over the access data. Otherwise, your password may be passed on to unauthorized persons. |
3. Enter the personal data.
4. Select the localization data and search settings.
| Info | ||
|---|---|---|
| ||
Operations can only be displayed and created with the correct time data as long as you have selected the right time zone for the user. |
5. Select the site access rights. A description of the site access rights can be found in the Manage User Section.
| Info | ||
|---|---|---|
| ||
| When you activate a higher-level site access right (indicated in bold type), the corresponding lower-level site access rights are shown. All lower-level site access rights are shown in Fig. Site access rights. |
- View operations
- Change operations
- Analytics Data Products
- Customers
- Settlement files
- Batch files
- Data Export
- Administration
- Terminal
- Blacklist
- Blacklist securepay
- Whitelist
- Whitelist securepay
| title | Table showing "View operations" site access rights |
|---|
"View operations" access right
User with this right can search for payments/transaction
User with this right can see the detailed view of payments/transaction details.
| title | Table showing "Change operations" site access rights |
|---|
"Change operations" site access rights
Description
Execute captures
Enable the "Execute captures" action in the detailed view of operations
Execute reversals
Enable the "Execute reversals" action in the detailed view of operations
Execute credits
Enable the "Execute credit" action in the detailed view of operations
Delete personal data
Enable the "Delete personal data" action in the detailed view of operations
Re-authorization manually
Enable the "Re-authorization manually" action in the detailed view of operations
Re-debiting process
Enable the "Re-debiting process" action in the detailed view of operations
Cancel
Enable the "Cancel" action in the detailed view of operations
Close
Enable the "Close" action in the detailed view of operations
| title | Table showing "Terminal" site access rights |
|---|
"Terminal" site access rights
Card terminal
Enable the tab "Terminal → Card terminal"
Direct debit terminal
Enable the tab "Terminal → Direct debit terminal"
Pay By Link Terminal
Enable the tab "Pay by Link"
| title | Table showing "Batch files" site access rights |
|---|
"Batch files" site access rights
Search
Enable searching of processed batch files
Download
User with this access can download the processed batch file
Upload
user with this access can upload batch file for processing
| title | Table showing "Settlement Files" access rights |
|---|
"Settlement files" access rights
Search
User with this access will be able to search the settlement files
Download
User with this access will be able to download the settlement files
| title | Table showing "Analytics Data Product" access rights |
|---|
"Analytics data product" access right
Enable the tab "Dashboard" (optional)
Enable the "Computop 360" (qlik) dashboard in merchant portal.
| title | Table showing "Customers" access rights |
|---|
"Customers" access right
Enable the customer search
Enable detailed view of customer
Enable action "Delete person-related data" in the customer detailed view
| title | Table showing "Administration" site access rights |
|---|
"Administration" site access rights
Enable the tab "Administration → User management" (optional)
User log
Enable the tab "Administration → User log" (optional)
| title | Table showing "Data Export" site access rights |
|---|
"Data Export" site access rights
| title | Table showing "Blacklist" site access rights |
|---|
"Blacklist" site access rights
Search
Enable the Blacklist search operation for the user
Create
Enable the Blacklist creation access for the user
Edit
Enable the Edit action of the blacklist entries for the user
| title | Table showing "Whitelist" site access rights |
|---|
"whitelist" site access rights
| title | Table showing "Blacklist Securepay" site access rights |
|---|
"Blacklist securepay" site access rights
| title | Table showing "Whitelist Securepay" site access rights |
|---|
"Whitelist securepay" site access rights
| title | Table showing "View API credentials" site access rights |
|---|
"View API credentials" site access rights
| Linchpin Teaser | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||