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titleRegulatory update PSD2Action required: New mandatory fields for Visa Secure from August 12, 2024

Action required: New mandatory fields for Visa Secure starting August 12, 2024


Please note that Visa demands new mandatory fields for 3-D Secure transactions starting August 12, 2024. We recommend you implement the changes early on to be prepared. If you have any problems with the changeover, please contact Axepta Online support.

New Mandatory fields: either email (JSON: billToCustomer.email) or phone (JSON: billToCustomer.phone) or mobile phone (JSON: billToCustomer.mobilePhone) must be provided.

See: billToCustomer (JSON:billToCustomer)

The processing of strong authentication requests via 3DSV1 forthe CB, Visa and MasterCard will be shut down on October 15, 2022, only payments using 3DSV2 will be accepted.

To verify the version of the 3-D Secure protocol used by your online store, please refer to Identify your 3D Secure version.


You haven't upgrade to 3DSV2 yet ?You will find all information in the section Upgrade to 3DSV2.


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