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If you have any questions, we are always available! Contact us by phone at 02/828.06.06 or by email at support@axepta.be.
Opening hours: Monday - Friday: 8:00 AM - 10:00 PM Saturday: 9:00 AM - 6:00 PM Sunday: 10:00 AM - 4:00 PM
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If your question is about the Merchant Portal:
- User name
- Functionality used
If your question is about a transaction or transactions:
- Information to identify your transaction
MID (Having made the transaction) | TransID | PayId | RefNr | Date/Time of the transaction | Amount |
|---|---|---|---|---|---|
AXPB_name of the merchant | TID-20480457802137656 | dda7fd92e1f54ac388ded9f55eaftr78 | dxmnq0ljk0uu | ** | ** |
- The error message
- A screenshot (optional)
If your integration is under CMS:
- The CMS and the version used as well as the version of the Axepta plugin
- A screenshot (optional)