Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Payment modes configuration

Regular payment

To enable different payment modes, go to“Stores > Configuration > Sales > Payment Methods > Axepta” and select“Yes”on the field“Enabled”

Oneclick payment

This functionnality allows your customers to save their payment method data so that they can pay faster the next time.

To enable this functionnality, you only need to check the box « Oneclick payment active »

 image2020-9-8_11-0-53.pngImage Added

The user will be able to manage his cards in his personal account via “My saved cards”  

image2020-9-8_10-37-30.pngImage Added

 5.3

Subscription

...

Configuration

When the « Subscription » option is enabled, it’s possible to configure items which will be paid by subscription.

To do so, you will need to configure every item that accepts subscriptions: Go to « Catalogue » > « Products » > Search by name of the item that you would like to configure as subscription by clicking on its name.

On the product sheet, you need to go to “Axepta recurring data options” and fulfill the different fields :

image2020-9-8_11-18-57.pngImage Added

You can now configure the item :

...

4 : Recurring amount : Indicated the amount of the item in subscription, so this value can be different from the initial price of the item. This value represents the value that will be withdrawn in the future transactions.5.3.2

Subscriptions management

You can preview all the subscriptions in the tab “Axepta >Manage Recurring Payment List »

...

  • Subscription ID
  • Order ID
  • Client ID du client
  • Product ID
  • Associated transaction ID
  • Subscription status
  • Periodicity
  • Date of the last payment proceeded
  • Date of the next payment
  • Subscription amount
  • Action column
  • Colonne action

Plusieurs actions sont également possibles :

  • Activer labonnement
  • Désactiver labonnement (mettre en pause)
  • Supprimer labonnement

Vous avez aussi la possibilité de modifier plusieurs abonnements en même temps en cliquant sur

...

Image Added

Among the available actions, you can :

  • Enable subscription.
  • Disable subscription
  • Delete subscription
Subscriptions management (user)

The user is able to manage his own subscriptions in his personal account > "My subscriptions" section.

Image Added

The user can also disable and enable again a subscription using the "enable/disable" button.

The status of subscriptions will be updated automatically in the backoffice.

Orders management

A list of paid orders using the diffeent payment methods is available in the section : “Axepta > Transaction”.

Image Added

You can get more details about each transaction by clicking on the "View" button in the "Action" column.

Image Added

Vous aurez alors les informations suivantes :

  • ID
  • Montant de la transaction
  • ID Marchand
  • Date
  • ID de la commande
  • Référence de la commande
  • Code Réponse
  • Etat (succès, échec, autorisation en cours)
  • Description
  • Type de transaction (paiement, annulation, remboursement, recurring pour l’abonnement)

Image Added

Refund / cancellation

Image Added


Image Added

  1. Choose an order among the list in the specific section : "Sales > Orders" then click on “view” to visualize the details about the order.

Image Added

      2. Go to "Invoices” from the same menu and select an invoice which was created automatically for the order.

Image Added

      3. Click on « Credit Memo »

Image Added

Image Added


On the bottom right side, you can adjust the amounts to make a partial refund / leave the values by default for a full refund.

The "Ajustement Fee" field allows you to set a specific amount you would like to refund. 

For example : Subtotal : 45, Ajustement Fee : 15, when you click on “Update Totals” you will get 30 as refund for the customer.

If the order was placed via AXEPTA regular payment, a refund will be issued directly to the buyer.

For orders via the AXEPTA subscriptions, no refunds are possible.

When it comes to a refund of the total amount of an order, the choice of a refund or a cancellation will be made automatically according to the banking status of the current order. Cancellation will be preferred if possible.

To find out if the order has been canceled or fully refunded, go to "Axepta" > "Transaction" to see the list of transactions, as below :

Image Added


The "Type" column will show if the transaction was cancelled or refunded.

Image Added

Description of payment methods


Means of Payment

Country allowed

Currency

AMEX

All

All

CB

FR

EUR

Cetelem 3X

FR

EUR

Cetelem 4X

FR

EUR

MasterCard/VISA

All

All

PayPal

All

All

Sofort Klarna

DE, AT, BE, IT, ES, NL, CH, PL

EUR

Alipay

CN

AUD, CAD, EUR, GBP, HKD, NZD, SGD, USD

Bancontact

BE

EUR

Boleto Bancário

BR

USD

eNets

SG

SGD

EPS

AT

EUR

Finnish eBanking

FI

EUR

Giropay

DE

EUR

iDeal

NL

EUR

Multibanco

PL

EUR

MyBank

ES,GR, IT

EUR

MyClear FPX

MY

MYR

Paysafecard

AAT, AU, BE, BG, CA, CH, CY, CZ, DE, DK, ES, FI, FR, GB, GE, GI, HR, HU, IE, IT, LI, LT, LU, MT, MX, NL, NO, NZ, PE, PL, PT, RO, SE, SI, SK, UY

AUD, CAD, CHF, EUR, GBP, NOK, PLN, RON, SEK, USD

POLi

AU

AUD

POLi

NZ

NZD

Przelewy24

PL

EUR, PLN

RHB Bank

MY

MYR

SEPA Direct debit

AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MC, MT, NL, NO, PL, PT, RO, SE, SI, SK, SM

EUR

TrustPay

CZ

CZK

TrustPay

SK

EUR

UnionPay

CN

USD

Wechat

CN

EUR, GBP, USD

Zimpler

FI

EUR

Zimpler

SE

SEK