You can use the "Create new user" button to create a new user for your application in the tab "Administration → User management". By creating new users, you can grant several persons access to the application. This has the advantage of allowing you to assign areas of responsibility and view activities by every user in the application.

Creating a new user

  1. "Create new user" button

Proceed as follows to create a new user:

1. Click on the "Create new user" button.

→ The "Create new user" window appears.

  1. Profile and Account Details
  2. Settings
  3. Permissions

User name of the new user

You cannot change the user name after creating the user. The user name can only be changed by Axepta BNP Paribas for security reasons.

Password for a new user

As an administrator, it is not possible to manually enter a password for a new user. You must generate a random password and send it to the user so that they can access the Merchant Portal. The user will then need to change this password upon their first login.


You can generate a new random password in the "User Management" menu after user creation, if the initial password has not been copied or in case of password reset.



2. Enter the user name and password.

3. Enter the personal data.

4. Select the localization data and search settings.

"Time zone" input field

Operations can only be displayed and created with the correct time data as long as you have selected the right time zone for the user.



5. Select the site access rights. A description of the site access rights can be found in the Manage User Section.

Showing and hiding site access rights

When you activate a higher-level site access right (indicated in bold type), the corresponding lower-level site access rights are shown. All lower-level site access rights are shown in Fig. Site access rights.

  1. View operations
  2. Change operations
  3. Analytics Data Products
  4. Customers
  5. Administration
  6. Pay By Link Axepta
  7. Blacklist
  8. Blacklist securepay
  9. Whitelist
  10. Whitelist securepay