Steps to follow :
- Check your CMS version to ensure that it is compatible with the modules developed by BNP Paribas.
- Check the version of the plugin:
- Update the Axepta BNP Paribas plugin in the Module Manager tab
- Check the version of the plugin:
- Check your PHP version :
- It must be equal or higher than 7.1
- Check the correct filling of the merchant information :
- Production or test MID
- Production or test password
- Production or test HMAC key
- Check the content of the activation key :
- Did you correctly fill in the key sent by Axepta? No copy and paste errors?
- Is your key in the right format? (Time-Out error)
- Is your key correct ? Authorized means of payment, authorized currencies according to your onboarding form.