Our support service is available by email and phone from 8:30am to 6pm, Monday to Friday. You can contact them at bnpparibas@computop.com or +33 825 07 27 47 (Service 0,15€ / min. + call price) by indicating your merchant identifier (MID) and, if necessary, the additional elements indicated below. |
If your question is about the Back-Office :
If your question is about a transaction or transactions:
MID (Having made the transaction) | TransID | PayId | RefNr | Date/Time of the transaction | Amount |
---|---|---|---|---|---|
BNP_DEMO_AXEPTA | TID-20480457802137656 | dda7fd92e1f54ac388ded9f55eaftr78 | dxmnq0ljk0uu | ** | ** |
If your integration is under CMS :