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Here is the overview list of the user rights on the Axepta Back-office :


User rights

View operationsChange operationsTerminalBatch filesFraud preventionDashboardAdministration

Options

  • Operations
  • Terminal only operations
  • Reconciliation
  • Detailed view of operation
  • Statistics
  • Execute credits
  • Execute reversals
  • Delete person-related data
  • Card terminal
  • Direct debit terminal
  • Settlement files
  • Batch files
  • Dashboard
  • User Log
  • User Management


Details

View operations


Operations

Terminal only operations

Reconciliation

Detailed view of operation

Statistics

View operations
  • View only the operation list without details
  • You can filter the data and search
  • View only manually entered operations
  • Enquiries on the reconciliation tab
  • Access to the details of operations
  • You can filter the data and search
  • Access to statistical total evaluations and reporter functions

Change operations


Execute credits

Execute reversals

Delete person-related data

Change operations
  • Capturing authorised payments, for instance after dispatching the goods
  • Refunding amounts in case of returns or complaints
  • cancelling payments for articles that are no longer available
  • Delete personal data from a transaction

Terminal

In order to enter a credit card payment manually, select the Create processes command in the Axepta backoffice main menu and then click on the Card terminal tab.


Card terminal

Direct debit terminal

Terminal
  • Allow you to manually recording a credit card payments
  • Allow you to manually recording a debit card payments

Batch files


Settlement files

Batch files

Batch files
  • Download files provided for settlement and reconciliation
  • Upload for the automated processing of transactions

Fraud prevention

Settings in the fraud prevention area are safety-relevant and do not have to be changed for most tasks. Permissible actions can be specified in great detail with the following options:


Fraud prevention
  • View contents of the black list
  • View exceptions for checking by SecurePay
  • View and change temporary SecurePay black list
  • Add BIN entries to the global white list
  • Block individual cards, accounts or IP addresses
  • Add entries to, or remove entries from the white list
  • Add blocking entries to, or remove blocking entries from the black list
  • Details of individual blacklist or exception entries
  • View contents of the global white list
  • Display black list and exception entries in the detailed view

Dashboard

The dashboard"allows merchants to analyze their transactions and assess their performance in order to improve their conversion rate.

The dashboard is divided in 5 sections:

  • Key figures
  • Operations Analysis
  • Transaction Status
  • Trend Analysis
  • Country analysis

Administration

The Administration should be reserved for just one administrator in the company


User Management

User Log

Administration
  • Change access rights of all users
  • View the log of user activities without being able to change rights