Here is the overview list of the user rights on the Axepta Back-office :
User rights
View operations
Change operations
Terminal
Batch files
Fraud prevention
Dashboard
Administration
Options
Operations
Terminal only operations
Reconciliation
Detailed view of operation
Statistics
Execute credits
Execute reversals
Delete person-related data
Card terminal
Direct debit terminal
Settlement files
Batch files
Dashboard
User Log
User Management
Details
Right
Sub-Right
Detail
View operations
Operations
Terminal only operations
Reconciliation
Detailed view of operation
Statistics
View
operationsView only
the
operation
list of transactions without details
You can filter the data and search
Terminal only operations
View only
manually entered operations
transactions created manualy in the back office
If this right is activated, you won't be able to see the others transactions
Reconciliation
Enquiries on the reconciliation tab
Access to
Detailed view of operation
View the details of
operations
transactions
You can filter the data and search
Access to statistical total evaluations and reporter functions
Statistics
Overview of statistics
Change operations
Execute credits
Execute reversals
Delete person-related data
Change operations
Capturing authorised payments
, for instance after dispatching the goods
with manual capture
Execute credits
Refunding amounts in case of returns or complaints
cancelling payments for articles that are no longer available
Execute reversals
Cancelling payments
Delete person-related data
Delete personal data
from
on a transaction
Terminal
In order to enter a credit card payment manually, select the Create processes command in the Axepta backoffice main menu and then click on the Card terminal tab.
Card terminal
Direct debit terminal
Terminal
Allow you to manually
recording
create a credit card payments
Direct debit terminal
Allow you to manually
recording
create a debit card payments
Batch files
Settlement files
Batch
Download files provided for reconciliation
Batch files
Download files provided for settlement and reconciliation
Upload for the automated processing of transactions
Download smartdata if activated
Batch files
Upload file for transactions batch processing
Fraud prevention
Settings in the fraud prevention area are safety-relevant and do not have to be changed for most tasks. Permissible actions can be specified in great detail with the following options:
View contents of the global black list
View entries (IP, cards...) whitelisted by
White List
SecurePay
View entries (IP, cards...) blacklisted by SecurePay
Create
black
white list entries
Fraud prevention
View contents of the black list
View exceptions for checking by SecurePay
View and change temporary SecurePay black list
Add BIN entries to the global white list
Block individual cards, accounts or IP addresses
: Add BIN, IP...
Create white list entries : Add BIN, IP...
Add/
Add entries to, or
remove entries from the white list
Add
blocking entries to, or
/remove
blocking
entries from the black list
Details of individual blacklist or exception entries
View contents of the global white list
Display black list and exception entries in the detailed view
View contents of the global white list
Dashboard
The dashboard
"allows merchants to analyze their transactions and assess their performance in order to improve their conversion rate.The dashboard
is divided in 5 sections
:
Key figures
Operations Analysis
Transaction Status
Trend Analysis
Country analysis
Administration
The Administrationshould
be reserved for just one
only be used by an administrator in the company
User Management
User Log
Administration
Change
Allow to change access rights of all users
View
User Log
Allow to view the log of user activities without being able to change rights
The Back-office features are described in this section : Axepta Backoffice