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Here is the overview list of the user rights on the Axepta Back-office :

User rights

View operationsChange operationsTerminalBatch filesFraud preventionDashboardAdministration

Options

  • Operations
  • Terminal only operations
  • Reconciliation
  • Detailed view of operation
  • Statistics
  • Execute credits
  • Execute reversals
  • Delete person-related data
  • Card terminal
  • Direct debit terminal
  • Settlement files
  • Batch files
  • Dashboard
  • User Log
  • User Management

Details


RightSub-RightDetail
View operations


Operations

Terminal only operations

Reconciliation

Detailed view of operation

Statistics

  • View
operationsView only
  • the
operation
  • list of transactions without details
  • You can filter the data and search

Terminal only operations
  • View only
manually entered operations
  • transactions created manualy in the back office
  • If this right is activated, you won't be able to see the others transactions

Reconciliation
  • Enquiries on the reconciliation tab
Access to

Detailed view of operation
  • View the details of
operations
  • transactions
  • You can filter the data and search
Access to statistical total evaluations and reporter functions

Statistics
  • Overview of statistics
Change operations


Execute credits

Execute reversals

Delete person-related data

Change operations
  • Capturing authorised payments
, for instance after dispatching the goods
  • with manual capture

Execute credits
  • Refunding amounts in case of returns or complaints
cancelling payments for articles that are no longer available

Execute reversals
  • Cancelling payments

Delete person-related data
  • Delete personal data
from
  • on a transaction
Terminal
In order to enter a credit card payment manually, select the Create processes command in the Axepta backoffice main menu and then click on the Card terminal tab.



Card terminal

Direct debit terminal

Terminal
  • Allow you to manually
recording
  • create a credit card payments

Direct debit terminal
  • Allow you to manually
recording
  • create a debit card payments
Batch files


Settlement files
Batch
  • Download files provided for reconciliation
Batch files
  • Download files provided for settlement and reconciliation
Upload for the automated processing of transactions
  • Download smartdata if activated

Batch files
  • Upload file for transactions batch processing
Fraud prevention

Settings in the fraud prevention area are safety-relevant and do not have to be changed for most tasks. Permissible actions can be specified in great detail with the following options:




  • View contents of the global black list

  • View entries (IP, cards...) whitelisted by

White List
  • SecurePay

  • View entries (IP, cards...) blacklisted by SecurePay

  • Create
black
  • white list entries

Fraud prevention
  • View contents of the black list
  • View exceptions for checking by SecurePay
  • View and change temporary SecurePay black list
  • Add BIN entries to the global white list
  • Block individual cards, accounts or IP addresses
  • : Add BIN, IP...

  • Create white list entries : Add BIN, IP...

  • Add/
Add entries to, or
  • remove entries from the white list

  • Add
blocking entries to, or
  • /remove
blocking
  • entries from the black list

  • Details of individual blacklist or exception entries
View contents of the global white list

  • Display black list and exception entries in the detailed view

  • View contents of the global white list
Dashboard


The dashboard
"allows merchants to analyze their transactions and assess their performance in order to improve their conversion rate.The dashboard
is divided in 5 sections
:
  • Key figures
  • Operations Analysis
  • Transaction Status
  • Trend Analysis
  • Country analysis
Administration
The Administration should
be reserved for just one
only be used by an administrator in the company

User Management

User Log

AdministrationChange
  • Allow to change access rights of all users
View

User Log
  • Allow to view the log of user activities without being able to change rights


The Back-office features are described in this section : Axepta Backoffice