Merchant Portal Connection
Click on the URL that allows you to access the web application: Merchant Portal
Enter your login credentials:
- Enter your verification code (OTP) received by email
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After 6 unsuccessful attempts, the user is automatically blocked. Access can only be reactivated by an administrator or Axepta BNP Paribas Support. |
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MFA Improvements:
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Password reset
In case you forgot your password you can click on the links "Forgot your password?".
By doing so a new form will be shown:
Enter your MerchantId and Username
Here you will have to enter your MerchantId and your Username - both are mandatory.
Email has been sent
If your combination of MerchantId and Username have been found an email will receive an email for confirmation:
Email with link to reset password
Set new password
After clicking on the link to "reset password" a new form will be displayed.
Please enter the new password twice - to ensure you have no typo in any password.
Then click on "Save" and your new password is active.
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