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Here is the overview list of the user rights on the Axepta Back-office :

User rights

View operationsChange operationsTerminalBatch filesFraud preventionDashboardAdministration

Options

  • Operations
  • Terminal only operations
  • Reconciliation
  • Detailed view of operation
  • Statistics
  • Execute credits
  • Execute reversals
  • Delete person-related data
  • Card terminal
  • Direct debit terminal
  • Settlement files
  • Batch files
  • Dashboard
  • User Log
  • User Management

Details


View operations
Theme / RightSub-RightDetail
View operations


Operations

Terminal only operations

Reconciliation

Detailed view of operation

Statistics

  • View only the operation list without details
  • You can filter the data and search

Terminal only operations
  • View only manually entered operations

Reconciliation
  • Enquiries on the reconciliation tab

Detailed view of operation
  • Access to the details of operations
  • You can filter the data and search

Statistics
  • Access to statistical total evaluations and reporter functions
Change operations


Execute credits

Execute reversals

Delete person-related data

Change operations
  • Capturing authorised payments, for instance after dispatching the goods

Execute credits
  • Refunding amounts in case of returns or complaints

Execute reversals
cancelling
  • Cancelling payments for articles that are no longer available

Delete person-related data
  • Delete personal data from a transaction
Terminal
In order to enter a credit card payment manually, select the Create processes command in the Axepta backoffice main menu and then click on the



Card terminal
tab.

Card terminal

Direct debit terminal

Terminal
  • Allow you to manually recording a credit card payments

Direct debit terminal
  • Allow you to manually recording a debit card payments
Batch files


Settlement files

Batch files

Batch files
  • Download files provided for settlement and reconciliation

Batch files
  • Upload for the automated processing of transactions
Fraud prevention

Settings in the fraud prevention area are safety-relevant and do not have to be changed for most tasks. Permissible actions can be specified in great detail with the following options:




  • View contents of the black list

Fraud preventionView contents of the black list
  • View exceptions for checking by SecurePay

  • View and change temporary SecurePay black list

  • Add BIN entries to the global white list

  • Block individual cards, accounts or IP addresses

  • Add entries to, or remove entries from the white list

  • Add blocking entries to, or remove blocking entries from the black list

  • Details of individual blacklist or exception entries
View contents of the global white list

  • Display black list and exception entries in the detailed view

Dashboard

The dashboard"allows merchants to analyze their transactions and assess their performance in order to improve their conversion rate.

  • View contents of the global white list
Dashboard


The dashboard is divided in 5 sections
:
  • Key figures
  • Operations Analysis
  • Transaction Status
  • Trend Analysis
  • Country analysis
Administration
The Administration should be reserved for just one administrator in the company

User Management

User Log

Administration
  • Change access rights of all users

User Log
  • View the log of user activities without being able to change rights