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First steps with Axepta BNP Paribas Benelux Online

This section explains how to get started with the Axepta BNP Paribas Paribas Benelux Online and use the Backoffice Merchant Portal to create and track your payment links.

1. Emails received after subscription

After subscribing to the Axepta BNP Paribas Benelux Online 2.0, two emails , multiple e-mails are sent.

1.1. Welcome email

All contacts provided during the subscription receive a welcome email.

This email contains:

• 📘 The links to the online documentation
• 🔐 The access link to the Axepta BackofficeBNP Paribas Merchant Portal
• 💳 The information regarding the bank deposit
• 🛠️ The helpdesk contact details ADD LINK

1.2. Email for

Merchant Portal access (administrator contact)

A second email is sent only to the administrator contact defined during the subscription.

This email contains:

• 📩 Login credentials for the BackofficeMerchant Portal

2. Access the Axepta BNP Paribas 

Merchant Portal

1. Click on the Axepta BNP Paribas Backoffice Merchant Portal link provided in the Welcome email
2. Log in with the credentials received by email (administrator contact)
3. You access your Pay by Link management space

3. Features available in the

Merchant Portal

3.1. Manage Transactions

From the BackofficeMerchant Portal, you can:

• 📊 View all your transactions
• 🔍 Access payment details and statuses
• 📄 Search and filter transactions

3.2. Manage Users

Administrators can:

• 👥 Create new users
• 🔐 Define access rights
• ✏️ Modify or deactivate existing accounts

3.3. Access Technical Keys (API & HMAC)

To integrate Axepta BNP Paribas Online 2.0 with your e-commerce site, the Backoffice Merchant Portal allows you to:

• 🔑 View your API key

• 🔐 View your HMAC key

These keys are necessary for:

• Securing exchanges

• Connecting your site to the Axepta BNP Paribas Online payment solution