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Merchant Portal provides you with the option of adding additional actions to the operation. In order to carry out an action, you must open the detailed view of an operation. Depending on the status of the operation, different actions are available for selection in the drop-down "Select action" menu. A description of the actions can be found in the "Actions" table below.
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| Capture | If an amount was only reserved (authorised) beforehand, then it still has to be charged to the actual card or account by means of a subsequent capture – only then can the cash flow occur. This usually occurs when the merchandise is sent to the end customer. | |||||
| Credit | A credit is used to arrange a refund for the end customer. This usually occurs when merchandise was returned or a claim was lodged. | |||||
Cancel | Cancel an operation or a payment transaction.
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Carry out manual authorisation | Reauthorise approved payments following expiry of the authorisation period.
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Delete personal data | Delete the customer’s personal data from the operation.
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