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customer has confirmed the order, he/she is returned to the merchant’s shop, on  the order summary page after a successful transaction or on the order confirmation page if the order was canceled or the payment was refused.

  • When the shopper is authenticated and selects a credit card payment method, he will have several options presented, and once a selection is made, the normal checkout flow is continued :


              - Use a new credit card and save it

                    - Use a new credit card without saving it

                    - Use an already saved credit card

                    - Edit and use an existing card

Sample of testing scenarios :

  •  All test scenarios involve successful and declined payments
  • Test scenarios should be done with every available payment method and option
  • The used currency should be EUR or USD
  • If for a payment method on a hosted page there is an emulation page, all options (e.g. cancel, exception, decline) should be used as an outcome to test how the system will behave
  • When making a payment a Salesforce Commerce Cloud Order object changes its status as follows :

UC – 1

UC – 2

UC – 3

UC – 4

Limitations, Constraints

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