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The cartridge offers the merchant the possibility to perform partial or total refund for an order, by accessing the Axepta Module > Manage Orders > Order Details screen. This operation enables the merchant to credit funds back to an end-user following a previous debit and it is always linked to a succesfull payment or capture transaction.
Uses Cases
During the checkout, the customer can select to complete the process using one of the available payment methods :
- Bank card (CB, Visa, Mastercard)
- American Express
Each payment method can be customized by the merchant in Bussiness Manager > Axepta Module > Accounts Configuration section. A variety of options can be enabled as well and customized, options that will be taken into account during the checkout process, according to the specifications set by the merchant :
- Standard Payment: this option triggers a payment operation
- Deffered Payment: this option triggers an authorization operation, which needs to be followed by a
- Capture
- Manually for each order, by accessing the order details from the Axepta Module > Manage Orders screen
Two integration modes are in use for the Axepta cartridge in order to process the transactions :
- Hosted form: the shopper is redirected to Axepta’s hosted payment page.
- Hosted form inside an iframe: the Axepta’s hosted payment page is displayed inside an iframe.
After completing the payment, the shopper is returned to the shop's notification URL. This notification URL can be configured and contains the result of the payment (success or fail) . The data received in the notifications is added in the form of notes to the order details.
Both registered and guest customers will follow the standard checkout flow, with the following branching :
- When the shopper selects a payment method for which hosted form mode is enabled, he will no longer enter his credit card details in the payment page of the shop, but will be redirected instead for the Axepta payment page. Once the
customer has confirmed the order, he/she is returned to the merchant’s shop, on the order summary page after a successful transaction or on the order confirmation page if the order was canceled or the payment was refused.
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Limitations, Constraints
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